CASE FILE VI  ยท  REPUTATION MONITORING

Someone is spreading lies about me.

Your reputation took years to build and a rumour can dent it overnight. Reacting well matters more than reacting fast.

1

Assess before you react

Pause. A public, angry response often amplifies the very thing you want gone. Decide whether this needs a reply at all, or quiet removal.

2

Document everything

Screenshot the false claims, where they're posted, who's posting, and timestamps. If this becomes a legal matter, contemporaneous evidence is invaluable.

3

Use platform and legal removal routes

Most platforms remove content that breaks their rules. For clearly defamatory material, a formal removal request or legal letter may be appropriate.

4

Strengthen the true story

Make sure accurate, positive information about you ranks higher. Your own profiles and genuine content push false claims down where fewer people see them.

5

Monitor so you hear it first

The worst outcome is learning about a smear from a client. Monitoring your name means you catch a story as it starts - when it's easiest to address.

Hearing a story turn against you early, from a quiet alert rather than a phone call, is the whole point of reputation monitoring. It buys you time to respond calmly.

You don't have to handle this alone.

Talk to a guardian